For your flight to be a pleasant experience, HOP does its utmost to make sure you and your infant are comfortable on board.
An infant (under 2 years of age) can travel on your lap at no extra charge on domestic flights.
For European flights, they are entitled to 90% discount. You can also book a seat for a baby (infant fee).
The child fare applies to newborn children celebrating their second birthday while travelling.
Travel is not recommended for infants in the 7 days following birth.
Babies (children under 2 years old) baggage allowance is always bound to the type of price list chosen by the adult who travels with the baby. Folding strollers and child car seats which weigh less than 12kg are accepted for free in addition of the baggage franchise. Folding strollers which weigh more than 12kg must be registered as hold baggage.
The adult have a ticket :
• Prior to departure, remember to make sure that you have all the documents for infants that are required by the police, customs agents and immigration officers of your destination country. For the case of unaccompanied traveling infant, please check out our travel preparation page.
• If your infant is receiving medical treatment or suffers from travel sickness, remember to bring his medical record and medication. Avoid travel if your infant has a cold.
• Bring enough bottles and food for the trip and remember to bring the necessary for changing your infant. Also, opt for comfortable and warm cloths and make sure that your infant drinks amply during the flight.
• During take-off and landing, give your infant a dummy, lollipop or a biscuit in order to reduce possible earache.
With HOP, no more stress! We offer a specific service for unaccompanied children.
New! You can now book your child's ticket directly online!
Our service is available for all children aged between 4 and 11 for domestic flights in France and between 5 and 14 for european flights.
Not yet available on your mobile, please send your request to our costumer service.
Your child must have all documents required by laws and regulations in effect: valid ID with a photograph, and, in some cases, authorization to leave the country. Please be aware that your child must be accompanied at the departure airport and that the individual must remain present until take-off. A person must also be defined upon departure for pick-up. Designed individuals must arrive at the airport by the flight´s scheduled arrival time with valid ID to pick up the child. Please proceed to check in at least one hour before the flight´s scheduled departure time for domestic flights or 2 hours before the flight´s scheduled departure time to go through the required formalities for European flights. Please note that as of 15 January 2017, a new procedure will be enforced in France for unaccompanied children travelling abroad. You may check out our travel preparation page to learn more about this change. We recommend that you print in 4 copies and bring your completed Unaccompanied Minor (UM) form : ► Download the UM form
After completing the UM (Unacompanied Minors) reservation by calling, from France at 0 892 70 22 22 (0,35€/min), or from abroad at + 33 1 72 95 33 33, your child’s check-in has to be done at the check-in desk at the airport where he/ she will receive an UM envelope. It will contain your child’s plane ticket, boarding pass, valid ID and the UM form.
On board, our staff will take special care of your child to ensure his/ her comfort throughout the flight.
Upon arrival, your child will be escorted by the person you have designed for pick-up.
Should he/she have a connection, he/she will receive continuous assistance from our staff until the check in for the departing flight from the same airport as the arrival.
Flying Junior is an optional service for children aged from 12 to 17 inclusive for domestic routes in France, and from 15 to 17 inclusive for European routes.
You can buy the Flying Junior service for your children when making your reservation at 0892 70 22 22 (€0.35/min).
If you have already made your reservation, call our call centre at 0892 70 22 22 (€0.35/min) to add the service.
Fees are the following :
- 40€ per child and per flight on all national flights.
- 50€ per child and per flight on direct flights from or to another country of Europe.
- 75€ per child and per flight on flights with connection from or to another country of Europe.
Like any other passenger, teenagers travelling under the Flying Junior service must have all documents required by current legislation: a valid photo ID and, where applicable, an authorisation to leave France.
Please don’t forget that your child must be accompanied to the departure airport and picked up at the arrival airport. The person accompanying the child must remain at the airport until the plane takes off. The name of the person picking up the child must be provided upon departure and that person must be able to prove his/her identity when picking up the child at the arrival airport.
Please note that as of 15 January 2017, a new procedure will be enforced in France for unaccompanied children travelling abroad. You may check out our travel preparation page to learn more about this change.
To avoid last-minute stress, we advise you to print out four copies of the “unaccompanied minor (UM)” form and to fill it out in advance. You will be asked for it when checking in for the flight:
After buying the Flying Junior service, check in at the check-in counter of the departure airport.
Your child’s flight kit will be put together at the check-in counter, containing his/her plane ticket, boarding pass, valid ID (national identity card and/or passport) and the
Unaccompanied minor form.
Once on board, your child will receive the flight crew’s complete attention to help him/her have a pleasant flight.
Upon arrival, your child will be escorted to the person whom you have designated to pick him/her up.
To connect to another HOP! flight leaving from the same airport, your child will, of course, be escorted to the check-in counter of his/her next flight.
With HOP!, teenagers fly in complete safety.