Managing cookies

We respect your privacy and the trust that you place in us. Rest assured that we take the greatest care in protecting and ensuring the confidentiality of all personal information that you communicate to us.


This page, which is updated regularly, describes how we handle and protect your personal data and how we use cookies.



What is a cookie?

A cookie is information that your browser stores in a file in your computer. It is used to temporarily save information on website visits and visitors.


Each time you go to the same website, data are retrieved from your previous visits.
Cookies do not generate or transmit viruses.



How HOP! uses cookies

Like most commercial websites, HOP! compiles information that is specific to a particular computer, in order to enhance the user’s online experience.


By browsing on hop.com, you give HOP! default authorisation to store cookies on your browser.

If you do not want hop.fr to store cookies on your browser, you can disable the cookies by modifying the parameters or options on your browser.


HOP! uses four sorts of cookies:

-Utilisation cookies help de-bug the website by retrieving useful information rapidly.

-Performance cookies tell HOP! about visit and traffic frequency, and optimise and de-bug the site. This type of cookie gathers information on the way in which the website is used. These cookies are used to monitor data such as the number of visits per page or the number of error messages displayed. The information stored by these cookies cannot be used for commercial purposes.

-Targeting cookies are used by HOP! to make special offers and content available to website visitors.

-Contact cookies allow us to make the site easier for you to use by not requiring you to enter personal information more than once.



Disabling cookies

For Mozilla Firefox: Go to the “Tools” menu. Click on "Options" and then on the “Privacy” option. Go to “Cookies" and select the options that are best for you.

For Microsoft Internet Explorer 7.0 and later versions: Go to the "Tools" menu. Click on "Internet Options" and then on the “Confidentiality" tab. Select the desired level using the cursor.

For 6.0 and later versions: Go to the “File">"Preferences" menu, “Privacy” and select the options that are best for you.

For Safari: In the Safari menu choose "Preferences" > "Security" and select the options that are best for you.



Notice: If you choose to disable the cookies, you will no longer be recognised the next time you browse at hop.fr.